Nature of work: Supermarkets, department stores, gasoline service stations, movie theaters, restaurants, and many other businesses employ cashiers to register the sale of their goods and services. Although specific job duties vary by employer, cashiers usually are assigned to a register at the beginning of their shifts and are given a drawer containing a specific amount of money with which to start their till. They must count their till to ensure that it contains the correct amount of money and adequate supplies of change. Some cashiers also handle returns and exchanges. When they do, they must ensure that returned merchandise is in good condition, and determine where and when it was purchased and what type of payment was used.

After entering charges for all items and subtracting the value of any coupons or special discounts, cashiers total the customer s bill and take payment. Forms of payment include cash, personal checks, and gift, credit, and debit cards. Cashiers must know the store s policies and procedures for each type of payment the store accepts. For checks and credit and debit card charges, they may request additional identification from the customer or call in for an authorization. They must verify the age of customers purchasing alcohol or tobacco. When the sale is complete, cashiers issue a receipt to the customer and return the appropriate change. They may also wrap or bag the purchase.

At the end of their shifts, cashiers once again count the drawers contents and compare the totals with sales data. An occasional shortage of small amounts may be overlooked but, in many establishments, repeated shortages are grounds for dismissal. In addition to counting the contents of their drawers at the end of their shifts, cashiers usually separate and total charge forms, return slips, coupons, and any other noncash items.

Most cashiers use scanners and computers, but some establishments still require price and product information to be entered manually. In a store with scanners, a cashier passes a product s Universal Product Code over the scanning device, which transmits the code number to a computer. The computer identifies the item and its price. In other establishments, cashiers manually enter codes into computers and then descriptions of the items and their prices appear on the screen.

Depending on the type of establishment, cashiers may have other duties as well. In many supermarkets, for example, cashiers weigh produce and bulk food, as well as return unwanted items to the shelves. Operating ticket-dispensing machines and answering customers questions are common duties for cashiers who work at movie theaters and ticket agencies.

Work environment: Most cashiers work indoors, usually standing in booths or behind counters. Often, they are not allowed to leave their workstations without supervisory approval because they are responsible for large sums of money. The work of cashiers can be very repetitious, but improvements in workstation design in many stores are alleviating problems caused by repetitive motion. In addition, the work can sometimes be dangerous; the risk from robberies and homicides is much higher for cashiers than for other workers, although more safety precautions are being taken to help deter robbers.

Generally, cashiers are expected to work weekends, evenings, and holidays to accommodate customers needs. However, many employers offer flexible schedules.

Education and training: Although there are no specific educational requirements, employers filling full-time jobs often prefer applicants with Secondary School Certificate. Nearly all cashiers are trained on the job. In small businesses, an experienced worker often trains beginners. The trainee spends the first day observing the operation and becoming familiar with the store s equipment, policies, and procedures. After this, trainees are assigned to a register frequently under the supervision of an experienced worker. In larger businesses, trainees spend several days in classes before being placed at cash registers.

Job prospects: Opportunities for full-time and part-time cashier jobs should continue to be good because of the need to replace the large number of workers who transfer to other occupations or leave the labour force. There is substantial movement into and out of the occupation because education and training requirements are minimal and the predominance of part-time jobs is attractive to people seeking a short-term source of income rather than a full-time career. Although cashiers are employed in almost every industry, most are in grocery stores. Gasoline stations, department stores, and other retail establishments also employ large numbers of these workers. Outside of retail establishments, many cashiers work in food services and drinking places.

Because cashiers are needed in businesses and organizations of all types and sizes, job opportunities are found throughout the country. However, job opportunities may vary from year to year because the strength of the economy affects demand for cashiers. Companies tend to hire more cashiers when the economy is strong. Seasonal demand for cashiers also causes fluctuations in employment.

Earnings: Many cashiers start at the statutory minimum wage. Wages tend to be higher in areas where there is intense competition for workers.